30 2. Key stakeholder identification We consider stakeholders as an integral part of our organization. The following factors guided our approach in identifying our key stakeholders: • Stakeholders impacted either positively or negatively from our practices • Potential beneficiaries of our work • Any groups/individuals with the influence on our operations • Groups/individuals interested in sustainability policy and initiatives 3. Stakeholder interviews We used a combination of interviews and survey questionnaires to seek feedback from our key stakeholders. We engaged with 70% of the identified stakeholders. We also have other processes and platforms to engage with our key stakeholders in the course of regular activities, which offer us opportunities to gather further insights. Stakeholders Engagement mechanism Topics discussed Employees • Employee engagement activities • Committee meetings • Employee satisfaction survey • One to one discussion • Workplace conditions & safety • Organization performance and goals • Training requirement & career development Customers • Project review • Customer visits & audits • Customer feedback survey • Delivery • Quality • Practices followed at the facility including HSE practices
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