87 The dynamic nature of our products and processes demands extensive training and therefore the training requirement varies across each role, sub function, department and site. Additionally, the number of training hours per employee can vary greatly in these categories. However, as per our overall training system and process, the minimum average number of training hours per employee for a given year is approximately 24 hours. In an effort towards engaging our employees and maximizing the value that they bring, in February 2019, we initiated the ‘Experience Lab’ initiative. The intent was to integrate the feedback and experience from our employees towards the development of our R&D center. We collaborated with our customers in the UK and EU with the intent to learn from their laboratory operations by visiting their sites. The Experience lab was equipped with several models of fume cupboards from global manufacturers, a Satellite Analytical lab, double jacketed reactors, etc. A team of 15 chemists and analysts were chosen to operate in the Experience Lab. Formal feedback sessions were held every fortnight and the finalized equipment, concepts and designs were incorporated in the new R&D center. Promoting an environment of continuous learning while driving engagement with the ‘Experience Lab’ Types of training content Total training assignment, 2019-2020 1374 Instructor led functional 2332 Computer based training 122 Other 53,194 Unit 2 32,041 Unit 3 1,61,880 Unit 4 195 Unit 5 7,088 Corporate “Being in a knowledge-based industry, we foster the skills and competency of our people through best-in-class L&D practices. We have mapped the learning needs of about 120 roles across all our sites and review them periodically. Training is organized in different categories like quality, technical, safety, soft skills and other need-based training. We also have enabled a robust learning management system along with rich audio-visual resources to enhance learning.” Damodharen M Senior Vice President Global Quality and Regulatory Affairs
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