Sai Life Sciences Sustainability Report 2022

39 ....................................................................................................................................................................................................................................................................................................................................................................................................................................................................... Batch cycle time Product changeover cleaning time Batch charging frequency adherence Key levers for manufacturing process tracking Shopfloor transformation ensures a customer-centric process hierarchy The shopfloor transformation initiative is our Operational Excellence (OE) program which has been running for over four years with credible results. The OE approach is focused on meeting customer needs and is a new way of working that emphasizes collaboration, employee involvement and elimination of all types of waste. Accelerating delivery Our commitment to our customers is backed by efficient systems and processes tracking Ontime In full (OTIF) product delivery as a Key Performance Indicator (KPI). This approach enables full visibility across the entire end-to-end manufacturing process. Our OE program has laid out shopfloor-level KPIs tracking that helps us contribute to OTIF in a reliable way. Currently, we are focused on Batch cycle time and Product changeover cleaning among others as key levers. Shopfloor tracking and continual improvement are possible due to daily monitoring and prompt actions by the Area Effectiveness Team (AET) and Area Effectiveness Team (SET) together. Reduction from 45% to 12% across different products and production location. Average reduction of 45% Increased by 80% 12 out of 14 areas under Shop Floor Transformation Initiative (SFTI) AET & SET and senior leaders walk the talk 90% achievement in team addressing open actions Operating discipline along with extensive shopfloor collaboration Operational Excellence to meet customer expectations

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