51 ....................................................................................................................................................................................................................................................................................................................................................................................................................................................................... A culture of operational excellence Operational Excellence is the systematic management of operations and the commitment to a positive culture that focuses on customers’ needs and empowers people. Empowered people have a clear understanding of goals and plans, feel secure in taking initiative, and come up with ways to fix problems. This transformation is made possible by emphasising skill development that helps people problem solve, proactively address bottlenecks and do more with less. Developing skill matrix covering all production team members Identification of skill related to SFTI/OE wrt production blocks Based on skills identified block head/AET leaders along with OE team will assess the current level of skill of production team Preparation of training module for each skills Planning training to cover all members in team Training to cover all members in team based on the gap identified through skill matrix Identifying key experts from each block in OE tools Periodical assessment monthly and through lean audits Implementing the KPIs in SFTI Developing Skill Matrix Determining skills Assessment of Current skills Training plan Conducting training Periodic assessment of skill matrix In Unit 4 Defined 13 skills in Operations 254 employees Covered Production, QC, Warehouse 100% coverage Skill matrix Skill Assessment Targeted Approach Training Shopfloor excellence through skill-based approach .
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